Privacy Policy

Privacy Policy

This privacy policy will explain what information we collect through the website www.biopharmcatalyst.com (Website) or when you contact us, why we collect it, and the choices we offer to you. This document should be read together with our Terms found at: https://www.biopharmcatalyst.com/terms-of-use

Contact Us

If you have any queries about this Privacy Policy or personal information we have collected please contact us using the contact form at https://www.biopharmcatalyst.com/about/contact.

What we collect

We collect Personal Identity Information (PII), and Device Identity Information (DII), and log information about your interactions as described below.

PII is information that can be used to identify or contact you, such as your name, email, and payment information such as credit card details.

We may also create or collect DII, such as cookies, statistical identifiers, unique device and advertising identifiers, and similar identifiers that are linkable to a browser, device, or external account. We may also receive other information related to that DII, such as your IP address, user agent, timestamps, precise and imprecise geolocation, sensor data, apps, fonts, battery life information, and screen size.

How we collect information

We may collect PII when you provide it to us, such as when you register for our free newsletter, create a Premium Account, or use the contact form on our Website.

DII may be collected by third party providers such as Google Analytics.

The Website may install “cookies” on to your computer or other electronic device used to access the Website. Cookies are small files which are stored on your computer or electronic device, to help remember your settings and information each time you visit the Website. You can disable cookies through your browser, but if you do, the Website may not load properly, or be customised for you.

Other internet sites

The Website may contain links to other internet sites. Each of these will have its own privacy policy, and we are not responsible for what happens when you visit any other internet site, even if the Website links to it.

What we do with the information

We use PII to provide our Services, including Newsletters and notifications, and to receive payment for those Services.

We may sometimes use your PII to contact you with information about specific events, or to let you know about any changes to our Services.

We will only share PII with third parties for limited reasons, outlined below:

We use DII to operate our Services, including analysing usage of our Services, preventing malicious behaviour and fraud, to link your identity across devices and browsers in order to provide you with a more seamless experience online, and helping third parties provide relevant advertising and related metrics. We share DII with third parties primarily for advertising and analytics purposes, for external processing, and for security purposes.

Why we collect information

The data we process may qualify for multiple legal bases for processing under Article 6 of the General Data Protection Regulation (and similar laws that specify legal bases for processing). Below are our primary legal bases for each type of data for users covered under such laws:

It is contractually necessary and a legitimate interest to process your email address and payment details to provide you with our Services. This includes:

We have a legitimate interest in conducting analytics, measuring usage and conversions, detecting fraudulent users, and implementing data security measures to improve our Services.

We have a legitimate interest in processing your purchase history for the purpose of providing help in diagnosing and fixing payment issues.

We have a legitimate interest in sending periodic emails and direct marketing to inform registered users of updates and offers. We make clear disclosures when users sign up and offer opt-outs for anyone not interested.

We have a legitimate interest in processing PII, to provide customer support and answer sales questions, including data such as emails, names, and other details as necessary to answer user questions.

When necessary for compliance with a legal obligation, such as law enforcement agencies and other government bodies.

When necessary in order to protect the vital interests of you or another natural person, such as where we reasonably believe that you may be engaged in unlawful, inappropriate or objectionable behaviour.

You can choose to opt out

If you do not allow us to collect your PII, we may be unable to provide any or all of the Services.

If you wish to cancel your account, you can do so by accessing our platform or contacting us for assistance with the process.

Where you have provided your email address to us and you have authorised us to contact you by email, we may email you for any of the purposes described above. You may request to be removed from any mailing list or other service we offer by using the contact form or by using the “unsubscribe” function contained in any email you receive from us.

If you disable cookies you may not be able to access certain information on the Website.

Many third parties participate in self-regulation to offer you a choice regarding receiving targeted ads. Please note that you’ll still see generic ads after opting out, but they won’t be based on your activities online. On the web, you can opt out of participating companies by visiting the following sites:

http://optout.networkadvertisi...

http://optout.aboutads.info

http://youronlinechoices.eu

If you wish to similarly opt out of cross-app advertising on mobile devices, you can enable the “Limit Ad Tracking” flag on the device. Enabling “Limit Ad Tracking” sends a flag to third parties that you wish to opt out of targeted advertising on that device, and major mobile platforms require companies to honour this flag. Screenshots on how to find these options on various devices are available here: http://www.networkadvertising.org/mobile-choices. For options on other platforms or devices, please see their respective privacy policies to learn about the choices they offer.

Users covered under the EU General Data Protection Regulation (or similar laws) have the right to access their data, rectify mistakes, erase their data, restrict certain processing (i.e., opt-out), export their data, withdraw consent, and lodge a complaint with a supervisory authority. Before using these rights, we may ask you to verify your identity to ensure that only you can use these rights on your own account.

Accessing and updating your information

We aim to provide you with reasonable opportunity to access, update, and delete to your PII. You are entitled to access and correct the personal information we hold about you at any time by using the contact form at https://www.biopharmcatalyst.com/about/contact. In some cases, we may have to keep information for legitimate business or legal purposes. When updating your information, we may ask you to verify your identity before we can act on your request.

Information security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold and undertake reasonable security measures with appropriate confidentiality, integrity, and availability protections. However, since no software or storage system is 100% secure, we cannot guarantee for the security of your information associated with the Services, or any other service for that matter. You can help protect your account information by using unique and hard-to-guess passwords. We store data for up to 10 years from the last login or contact from a user, or if we otherwise have a valid business reason or legal reason for keeping such data, for reasonable time periods.

Data may be stored or processed in locations outside of the EU or the US, and may be transferred to those locations. We will take all reasonable steps to ensure compliance with relevant requirements such as the EU-US Privacy Shield.

Children

Our Services are not directed toward children under 13 and we will not knowingly collect information for any child under the legal age to provide consent to data processing (13 in the US and up to 16 in the EU). If you are the parent of a child under the age required to provide consent and have a concern regarding your child’s information on our Services, please contact us.

Changes

Our Privacy Policy may change from time to time. We will post any changes on this page, including material changes. Please check back periodically to view changes to our privacy policy.

This Privacy Policy was updated in April 2020.